Privacy Policy

At Swaylure, accessible via swaylure.com and our mobile client, your privacy and personal trust are fundamental to everything we design. This Privacy Policy details our transparent policies regarding the collection, use, retention, and protection of information when you interact with our AI companions, narrative engines, and roleplay studio.

1. Information We Collect

We believe in strict data minimization. We only collect the minimal information necessary to deliver immersive text roleplay and preserve contextual memory:

• Account Information: When you register an account, we may store your selected nickname, avatar preference, and unique account identifier.
• Roleplay & Narrative Data: To enable multi-turn continuity and long-term memory, we process the text prompts you exchange with AI personas, storyline checkpoints, and custom character prompts you create.
• Technical & Telemetry Data: We collect non-identifiable telemetry such as device model, OS version, app version, language preference, and anonymized performance diagnostic logs to debug inference latency and maintain service stability.

2. How We Use Your Information

Your data is processed strictly for the following essential purposes:

• Generating contextually coherent, responsive text dialogue tailored to your chosen companion persona.
• Maintaining persistent memory of past conversations, plot developments, and user-specified character relationships across sessions.
• Preventing malicious exploitation, abuse of language models, and unauthorized platform manipulation.
• Delivering software stability patches, performance benchmarks, and core experience enhancements.

3. Confidentiality & Roleplay Encryption

We understand that creative writing and roleplay are deeply personal:

• End-to-End Encryption: All text transmissions between your device and our inference clusters are protected with TLS 1.3 encryption.
• No Commercial Data Selling: We do not sell, rent, monetize, or trade your private conversations or creative story manuscripts to third-party data brokers or marketing networks.
• Model Training Isolation: Your private text conversations are isolated and not broadcast as public prompts for other users.

4. Data Retention & Deletion Rights

You remain in control of your narratives. You may delete individual chat branches, clear memory vector caches, or erase your entire account history at any time through the in-app settings menu. Upon receiving a complete deletion request, all associated conversation history is permanently expunged from our operational databases.

5. Security Architecture

Swaylure implements enterprise-grade physical, technical, and operational safeguards to defend against unauthorized access, alteration, or disclosure. Cloud clusters are continuously monitored with rigorous access credentials, cryptographic hashing, and automated threat detection.

6. Children's Privacy

Swaylure is strictly designed for audiences who meet the legal age of digital consent in their jurisdiction (at least 17 years old). We do not knowingly solicit or collect data from individuals under this threshold. Accounts found to belong to underage users will be terminated immediately.

7. Revisions to This Policy

We may update this Privacy Policy periodically to reflect technological enhancements or emerging compliance standards. Any significant revisions will be signaled via in-app notices with an updated effective date.

8. Contact & Support

If you have questions, inquiries, or data privacy requests concerning this Privacy Policy, please reach out to our dedicated support team via our official email address:

[email protected]

Our data privacy representatives inspect and resolve all legitimate inquiries within 48 business hours.